Hauslane Expert
sven@hauslane.com

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Updated May 25th, 2021 by Hauslane Expert

One of the LED lights burned out on the touchscreen. What do I do?

Contact our customer support team  and we’ll send you a replacement LCD screen. There is no charge if the range hood is still within the warranty period. ...

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Updated May 24th, 2021 by Hauslane Expert

The range hood I purchased is over 40 pounds. Will it hold under the cabinet?

Our range hoods are designed with the standard cabinet in mind. As long as your cabinets are properly installed, there will be no issue mounting the Hauslane range hoods. ...

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Updated May 24th, 2021 by Hauslane Expert

Can the range hood be installed with a smaller duct size?

We recommend a duct size no smaller than 6 inches. Any smaller than that can reduce the performance of the range hood and cause  back air flow....

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Updated May 25th, 2021 by Hauslane Expert

How long should I use the steam clean or water clean function?

This depends on your cooking style. If you use high temperatures and stir fry a lot, we recommend using the features every other day. If you don’t cook often or use lighter cooking methods, you can run it once a month. ...

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Updated May 24th, 2021 by Hauslane Expert

Which model range hood can have self cleaning?

Our self-cleaning models ( US-PS38 ,  UC-C400 , and  UC-C395 ) come equipped with a steam-cleaning function, which dissolves caked on grease and extends the life of the motor....

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Updated May 25th, 2021 by Hauslane Expert

What is CFM?

  CFM is an abbreviation for cubic feet per minute. It measures the speed of airflow.  Our customers often ask us about CFM suction power and why we don’t list it in our descriptions. Suction power definitely matters when it comes to finding the right range hood!    However, there’s no clear international standard for CFM. Manufacturers also use dif...

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Updated May 25th, 2021 by Hauslane Expert

What are the differences between the baffle, aluminum and hybrid filters?

The baffle filters are made of stainless steel and trap grease through the grooves. Hybrid filters have aluminum mesh filters to trap grease particles from cooking fumes. ...

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Updated May 24th, 2021 by Hauslane Expert

What type of stainless steel are Hauslane range hoods made with?

They are made with 340-grade 18-gauge stainless steel....

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Updated May 25th, 2021 by Hauslane Expert

What's the difference between water clean and steam clean?

Water cleaning uses a mixed solution to accumulated wash away grease and oil. Steam cleaning converts water into steam to soften the solidified grease. It is then followed by a water cleaning cycle to keep the inside of the range hood free from grease....

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Updated May 25th, 2021 by Hauslane Expert

What is covered in the lifetime motor warranty?

At Hauslane, our engineers take pride in our core technology: the efficient, powerful motor. If your motor ever break or stop working, we will send you a new one for free....

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Updated May 25th, 2021 by Hauslane Expert

My range hood is producing loud noise after installation. Is it normal?

If you hear loud noises from your range hood after installation, down off the power. Then, remove the duct from the range hood and check for any foreign objects that may have fallen in the range hood during installation. Remove any objects and turn on the range hood to test. If you can’t find the source of the noise or it won’t go away,  reach out t...

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Updated May 25th, 2021 by Hauslane Expert

How do I pick the correct size range hood?

For the best fit, we recommend selecting the size of your range hood to at least match the size of your cooking range. For example, a 30” range hood is a good choice for a 30” cooktop but would not work with a 36” cooktop....

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Updated May 25th, 2021 by Hauslane Expert

How do I run new duct work for my wall-mount range hood?

Please review  this DIY guide  for installing wall-mount range hoods. ...

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Updated May 21st, 2021 by Hauslane Expert

When Will I Receive My Order?

We offer 2-day shipping in selected states: WA, OR, NV, CA, AZ, and ID. Orders usually ship between 5-7 business days. Once shipped, a tracking number will be provided and you may view tracking updates during transit. If the item is out of stock or purchased during Pre-order, please allow some time to see movement of your order....

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Updated May 21st, 2021 by Hauslane Expert

Need More Information About Warranty?

Our two-year warrant covers all replacement parts, if the replacement parts do not address the issue, we will send out a replacement unit and labor is not included. All range hood’s motors will have a lifetime warranty. For more details, please visit our warranty page (hyperlink)....

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Updated May 24th, 2021 by Hauslane Expert

Wall Mount Range Hood Installation Tutorial | Hauslane WM 530 Range Hood Step by Step Installation

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Updated May 25th, 2021 by Hauslane Expert

One of the LED lights doesn't work but the other one still works.

Remove the light bulbs. Place the working light bulb in the space where the burned-out bulb was previously. If it works, then you just need to replace the bulb. Light bulbs are not covered under warranty as they are wear and tear items. You can find LED light bulbs for sale her e. ...

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Updated May 25th, 2021 by Hauslane Expert

How do I know which range hood will fit my kitchen?

We know picking a range hood can be a challenge; we’ve crafted a buyer’s guide to help you find the ideal model for your kitchen and cooking needs....

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Updated May 25th, 2021 by Hauslane Expert

I really want to see the range hood in person. Do you have any dealers near me?

We have over 100 dealers in the  San Francisco Bay Area and Los Angeles. Just drop us a quick note through  support , and we’ll find the nearest authorized retailers in your area.    We also offer a contactless Order & Look service. We will bring the range hood to your doorstep at no charge so you can check it out in person. ...

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Updated May 25th, 2021 by Hauslane Expert

What is covered in the limited warranty?

At Hauslane, we want you to feel confident with your purchase. That’s why we offer a limited warranty that covers everything from your LCD screen panel to the motor. Lights and aluminum filters are not covered as they are wear and tear items. We offer replacements at affordable prices through  our accessories line . ...

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Updated May 25th, 2021 by Hauslane Expert

I received my new Hauslane range hood. What should I do first?

Congrats! Start by checking the contents of the box to make sure you have everything. Next, connect your range hood to power. Test to ensure everything is working properly before installation. ...

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Updated May 25th, 2021 by Hauslane Expert

Where are Hauslane range hoods manufactured?

Our team designs our range hood line in San Francisco, and they are manufactured in China. ...

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Updated May 21st, 2021 by Hauslane Expert

What Is the Return Policy?

We have a 30-day return policy, please inspect your order for any damages or defects and you may plug in the unit to make sure that it functions properly before installation as we do not take returns for installed units....

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Updated May 25th, 2021 by Hauslane Expert

What does recirculation means?

Recirculation means the range hood will extract air from the kitchen. The air will go through a filtration system (usually aluminum filter & charcoal filter) then return back to the kitchen. This application is intended for kitchens that do not have any ductworks....

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Updated May 24th, 2021 by Hauslane Expert

Installation Tutorial | How to Install Hauslane PS18 Under Cabinet Range Hood

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Updated May 24th, 2021 by Hauslane Expert

How do I convert the R100 to ductless? What materials do I need?

We make the process easy! All you need are a pair of  charcoal filters  ( sold separately) and to create an opening in the cabinet or enclosure so the air can escape and recirculate....

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Filter Guide and | How to Clean Filters |Baffle/Hybrid/Aluminum/Charcoal Filters

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Updated May 25th, 2021 by Hauslane Expert

Does Hauslane make custom range hoods?

We do not offer custom range hoods. However,  the IN-R100 model  is a popular choice and can be  installed into custom hoods....

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Updated May 25th, 2021 by Hauslane Expert

My hood doesn't work. What can I do?

If your range hood is within the warranty period, our customer service team will do their best to help you resolve the issue. The best way for us to help you is to take a video of the issue and email it to  info@hauslane.com . Our team will be in touch as soon as possible.    If your range hood is out of the warranty period, you can still l take a v...

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Updated June 7th, 2021 by Hauslane Expert

What is the noise level of the Hauslane range hoods?

The majority of our range hoods are rated at around 60 dBs at the highest setting. You can control the noise of the model through the speed settings. To learn more about noise control and range hoods, check out our guide....

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Updated May 25th, 2021 by Hauslane Expert

Can I replace my over the range microwave with a Hauslane Range hood?

Yes, we offer a variety of range hoods to fit your existing space over the microwave. ...

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Updated May 25th, 2021 by Hauslane Expert

What documentation do I need to start the warranty claim?

We make it simple to start your warranty claim. All you need is a proof of purchase such as an invoice. You can email a copy of it to support@hauslane.com....

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Updated May 24th, 2021 by Hauslane Expert

How to Install Under Cabinet Range Hood | Hauslane PS38 Raneghood Step by Step Installation Tutorial

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Updated May 21st, 2021 by Hauslane Expert

How do you set the time on the touch screen range hoods?

Setting the time is simple. Follow these steps below: 1. Turn the range hood off. 2. Press and hold the power button for 3 to 5 seconds until the time on the clock starts to blink. 3. Stop pressing the power button.  4. Use the up and down arrows to adjust the hours. 5. Tap the power button once and repeat step 4 to adjust the minutes Tap the power ...

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Installation Tutorial | Hauslane B018 Under Cabinet Range Hood Step by Step Installation

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Updated May 24th, 2021 by Hauslane Expert

How do I contact Hauslane if I have any questions?

We’re here to help! Call or text us from Monday to Friday  9am-5pm PST at 800-929-0168 or email us at   support@hauslane.com ....

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Updated May 24th, 2021 by Hauslane Expert

How to Use the Auto Steam Cleaning Feature on your Hauslane PS38 Range Hood | Range Hood Review

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Updated May 21st, 2021 by Hauslane Expert

How much clearance is needed between the cooktop and the range hood?

Clearance is important to ensuring your range hood functions properly and for safety. We recommend a clearance of 24 to 30 inches between the electric cooktop and base of the range hood. For a gas cooktop, the clearance should be between 28 to 30 inches....

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Updated May 24th, 2021 by Hauslane Expert

How do I register my new Hauslane product?

To register your new Hauslane product, head to  the registration page ....

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Updated May 24th, 2021 by Hauslane Expert

How long is the power cord for the range hoods?

The range hoods are 3.5 ft long. ...

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Updated May 21st, 2021 by Hauslane Expert

Do you ship to Canada?

We do not ship directly to Canada; you may view our line of products on Wayfair.ca or Amazon.ca for full selection....

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Updated May 25th, 2021 by Hauslane Expert

Does Hauslane make range hoods that fit 15” deep cabinets?

We do not currently offer range hoods that fit 15” deep cabinets. Our models are designed to fit 12” deep cabinets. ...

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Updated May 25th, 2021 by Hauslane Expert

I purchased the UC-C190 and I don’t see any change in suction at different speed settings.

We design our range hoods to efficiently remove odors, fumes, and chemicals from your kitchen. The  UC-C190 range hood  effectively removes pollutants at any speed through careful engineering. ...

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Updated May 25th, 2021 by Hauslane Expert

I don’t have a vent opening in my kitchen. What are my options?

At Hauslane, we offer range hoods that work for kitchens with no ductworks. Check out our recirculating range hood collections. Be sure to purchase a pair of charcoal filters so it can trap grease particles and deodorize the smell.   Another alternative is to create a vent opening and run ductworks. This can seem a bit daunting but it is very simple...

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Updated May 24th, 2021 by Hauslane Expert

What is the exact width of the 30” range hoods?

The 30” model range hoods have an exact width of   29-¾”, which allows them to fit within the 30” space between cabinets. ...

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Updated May 25th, 2021 by Hauslane Expert

Is warranty transferable?

The warranty is not transferable....

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Unboxing | Hauslane PS 38 Under Cabinet Range Hood

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Unboxing | Unbox Hauslane R100 Built-In Range Hood

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Unboxing | Hauslane B018 Under Cabinet Range Hood

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Updated May 24th, 2021 by Hauslane Expert

Range Hood Unboxing | Unbox Hauslane WM530 Wall Mount Range Hood

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Updated May 24th, 2021 by Hauslane Expert

Unboxing and Installation | Hauslane PS 18 Under Cabinet Range Hood Step by Step Installation

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Updated May 25th, 2021 by Hauslane Expert

What are the benefits of charcoal filters? Do I need them?

The charcoal filters are made with carbon and charcoal. These filters deodorize and trap grease filters from cooking fumes. They are ideal for ductless range hoods to keep the air clean and fresh. ...

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Updated July 12th, 2021 by Hauslane Expert

What are the benefits of the water clean and steam clean functions?

This depends on your cooking style. If you use high temperatures and stir fry a lot, we recommend using the features every other day. If you don’t cook often or use lighter cooking methods, you can run it once a month. ...

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Updated June 7th, 2021 by Hauslane Expert

In Need of Replacement Parts?

Our two-year manufacturer warranty covers all replacement parts, provide a few information to get started: Name Order Number Shipping Address Brief Description of The Issue...

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Updated May 25th, 2021 by Hauslane Expert

How often do the charcoal filters for my ductless range hood need to be changed?

We recommend changing your  charcoal filters  every other month or as soon as they lose their effectiveness.  Our filter subscription plan makes it easy to keep your range hood running in tip-top shape. ...

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Updated May 21st, 2021 by Hauslane Expert

My range hood’s touchscreen is not responding

This issue is typically caused by unstable electrical current such as power outages. To fix this issue, perform a cycle reset. First, unplug the range hood from the outlet. Wait 30 seconds and then, plug the range hood back into the electrical outlet. Wait another 30 seconds and then test the function.  If you have any other questions, please feel f...

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Updated June 8th, 2021 by Hauslane Expert

How much does shipping cost for Haulsane range hoods?

We offer free shipping to the continental United States for all of our range hoods....

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